Last Updated: June 2026

Privacy Policy

Issara Capital ("we", "us", "our") is committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit issaracapital.com or engage with our services.

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and any other details you voluntarily provide through our contact form.
• Usage Data: IP address, browser type, pages visited, and time spent on our website, collected through standard web server logs.
• Communications: Records of correspondence you send us, including email enquiries.

We do not collect sensitive financial or investment data through this website.

2. How We Use Your Information

• To respond to your enquiries and provide the services you request.
• To send you relevant information about our services (with your consent).
• To improve our website and user experience.
• To comply with applicable legal and regulatory obligations.
• To prevent fraud, spam, and unauthorised access.

3. Legal Basis for Processing

We process your personal data based on: (a) your consent when you submit a contact form; (b) our legitimate interests in operating and improving our services; and (c) compliance with legal obligations under applicable Thai law, including the Personal Data Protection Act B.E. 2562 (PDPA).

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data only:

• With trusted service providers who assist in operating our website (subject to confidentiality obligations).
• When required by law or regulatory authority.
• To protect the rights, property, or safety of Issara Capital, our clients, or others.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for a maximum of 24 months unless an ongoing client relationship is established.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted transmission (HTTPS) and restricted internal access.

7. Your Rights

Under applicable data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data (subject to legal retention requirements).
• Withdraw consent at any time.
• Lodge a complaint with the relevant data protection authority.

To exercise these rights, please contact us at help@issaracapital.com.

8. Cookies

This website uses only functional cookies required for basic operation (language preference, theme preference). No third-party tracking or advertising cookies are used.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

For any questions or concerns about this Privacy Policy, please contact:
Issara Capital
Email: help@issaracapital.com